FAQ
Frequently asked questions
Everything you want to know before your first session. Question not covered? Just reach out.
Getting started with CrossFit & HYROX
Do I need to be fit to start training?
No. CrossFit works for every level – every movement is scaled to you. You start exactly where you are and grow from there.
I have no experience. Where do I begin?
With a free trial session. Our “Basics” classes are the best entry point, but you can book pretty much any class – especially if you already have experience. More on our schedule.
How does a trial session work?
Just come 10 minutes early – the coach greets you and gives you a quick tour of the box. Then you go through it together: you talk through the training, warm up, do the workout and finish as a group. All coached and scaled to your level. Sign up here.
What should I bring to training?
Sportswear, clean indoor shoes, a towel and a water bottle. Showers and changing rooms are on site.
What’s the difference between CrossFit and HYROX?
CrossFit is constantly varied functional training in a coached class – strength, endurance, technique. HYROX is a competition format: 8 km of running alternating with 8 strength stations. Here you get both, with dedicated HYROX classes.
I only speak English – can I still train?
Absolutely. Many of our members are international, and our coaches run the classes in English without any trouble.
I have an injury – can I still train?
Usually yes. Let your coach know before class and we’ll scale or swap individual movements. If in doubt, check with your doctor first.
Is there parking? How do I get to you?
18 parking spaces right at the building in the courtyard. By metro: U4 or U7 to Gwinnerstraße, then a 2-minute walk. Directions & map.
Classes and bookings
How do I book a class?
Trial sessions and drop-ins are booked directly on our website. With a ten-session card or a membership, you sign in to our app Octiv and book your spot there – live schedule, done in seconds.
Do classes always take place?
Almost always. A class runs as soon as at least two people are booked. If fewer than two are signed up 2 hours before the start, the class is cancelled automatically and you’ll get a notification via Octiv. For the morning classes (6:30 and 7:00 am) this decision is made the evening before at 10 pm. That way nobody drives to the box for nothing. Open Gym isn’t affected.
Until when can I book or cancel?
You can book until shortly before the start, as long as there’s a spot left. Cancelling is possible anytime in Octiv, free of charge up to 2 hours before the class. For the morning classes (6:30 and 7:00 am): until 10 pm the evening before. And if a class looks full, join the waitlist – cancellations free up spots more often than you’d think.
What if I cancel too late?
Cancel anyway – someone from the waitlist can still take your spot. If you cancel less than 2 hours before the start (morning classes: after 10 pm the evening before), it’s €5; a no-show is €9. This applies to unlimited memberships and to Wellpass, Wellhub and Epassi members. If you’re on a session card or a limited membership (4, 9 or 12 classes per month), the session is deducted instead. Applies to classes only, not Open Gym.
It’s about the spots going to the people who actually want to train that hour. If you book and show up, or cancel in time, you’ll never notice this rule exists.
It’s about the spots going to the people who actually want to train that hour. If you book and show up, or cancel in time, you’ll never notice this rule exists.
Do I need to sign up for Open Gym too?
Yes, please book Open Gym in Octiv as well. That way we know who’s in and keep an eye on capacity.
What do I do if a class is fully booked?
Add yourself to the waiting list in Octiv. If a spot frees up, you move up automatically and get a notification.
Memberships and pricing
What does a membership cost?
We have flexible plans for every training frequency – from a few sessions a month to unlimited. You’ll find all current prices on the pricing page.
Which membership plans are there?
Essentially three: an unlimited membership for those who want to train as often as they like; a membership with a fixed number of sessions per month; and a ten-session card for maximum flexibility without an ongoing contract. Which one fits depends on how often you come – details on the pricing page.
Is there a minimum term for memberships?
Regular memberships run for 12 months and can then be cancelled monthly. We also offer a 6-month term for +15 %, or directly monthly-cancellable for +25 % of the fee. Pass Plus is cancellable monthly.
Can I share the ten-session card with someone?
No, the ten-session card is personal and non-transferable.
Can I pause my membership?
For longer absences – for example due to an injury or work time abroad – we’ll find a solution. Just talk to us.
Are there discounts for students?
Yes, 10 % with a valid student ID (personal training excluded).
Do you offer personal training?
Yes. Personal training is ideal when you want to work towards concrete goals or get a particularly clean start, also after a longer break. Just talk to us and we’ll find the right coach and time.
Corporate fitness – Wellpass, Wellhub, Epassi
Which corporate programs do you accept?
Wellpass (EGYM), Wellhub (incl. Urban Sports Club) and Epassi (formerly Hansefit) – plus ClassPass. Just sign up with the matching package in Octiv.
How does corporate fitness work here?
Through your corporate program you train with us for free in Open Gym and all classes except CrossFit and HYROX. For CrossFit and HYROX we charge a monthly protection fee of €5 (Pass Plus). In return: no per-check-in fees, no monthly limits, all classes bookable.
What does corporate fitness cost me on top?
€5 per month for CrossFit & HYROX. Open Gym and the other classes are free through the corporate programs.
My employer doesn’t have a corporate fitness provider yet – what now?
Reach out to us. We’re happy to help and show you the easiest way to get started here.
Family and fitness
Can I come with my child? Is there a kids’ corner?
Yes – two play corners, in fact. One in the lounge right by the training area (with porthole windows into the box, so you can keep an eye on your child) and one in the café with a play kitchen and books. During classes, though, children aren’t allowed on the training floor – safety first.
Can I bring my dog?
Yes, your dog is welcome – next to the training floor, not on it (whether a class is running or not).
Do you have CrossFit Kids?
Not yet – but we want to introduce it. Let us know if you’re interested and we’ll get in touch once it starts.
Do you host kids’ birthday parties?
Yes, we do – on Saturday or Sunday afternoons. Just talk to us and we’ll plan it together.
Coworking – your workspace in the box
What is MainBox Coworking?
A quiet workspace right next to the café: height-adjustable desks, ergonomic chairs, USB-C monitors, a printer, a flip chart and a tea kitchen.
What does coworking cost?
Slot (3 h) from €9 for members (€12 otherwise), day pass €20/28, ten-pass €69/94. Monthly packages: Coworking 8 for €49/64, Coworking 16 for €79/99.
What are the coworking time slots?
Four slots of 3 hours each: 07–10, 10–13, 13–16 and 16–19.
Do I have to be a member for coworking?
No, the room is open to everyone. Members simply pay the lower rate.
Can I combine training and working?
That’s exactly the idea: workout, shower, coffee – then open the laptop. All under one roof.